EXPLORATIVE, PARTICIPATORY RESEARCH
Exploring NBU perceptions & motivations around app-based work, autonomy & human capital
Rapid ethnographic study & participatory design workshops in Tier 1 & Tier 3 cities in Maharashtra & Karnataka, India
CHALLENGE
A brand new product team at ██████ was building a mobile-first micro tasking platform for NBU audiences. They reached out to us to help them identify the target segment of users that may respond & behave most positively on their platform, understand their attitudes & motivations around work; and codesign their ideal micro tasking platform experience & compensation.
OUTCOME
In-depth understanding of what ‘meaningful work’ meant to people, their motivations to do quality work, their perceptions around earning money by working digitally, and how they value their effort & time
Behavioural & demographic indicators to target the ideal micro task worker
Cultural immersion for the product team in local practices, validated product concepts & a bank of ideas to explore further
CLIENT
██████ (for Turian Labs)
ROLE
Team Lead, Lead Researcher and Designer